Case Study, Customer Experience and eBook

Solving Your Clients’ Top 4 Customer Communication Challenges

FICO

MARCH 7, 2022

When automated communication solutions are ineffective, people become the first line of response, increasing cost, or leaving customers unheard and negatively impacting the customer experience. Case Study in Communications. How FICO Can Help You Meet Customers’ Communications Needs. by Huw Vaughan.

eBook

eBook Strategy Case Study Customer Experience

2018 Top MarTech Trends: Top Pain Points and Spending Priorities for CMOs

Payments Source

JANUARY 1, 2018

Marketing pain points: Bad data, consistent customer experience, and tracking campaign results. Difficulty creating a consistent, multi-channel customer experience. CASE STUDY] Data-Agnostic? Pain point #2: Difficulty creating a consistent, multi-channel customer experience.

Trends

Trends Customer Experience Survey Data

Community Banking Brief

Solving Your Clients’ Top 4 Customer Communication Challenges

2018 Top MarTech Trends: Top Pain Points and Spending Priorities for CMOs

Webinars

Stay Connected