PYMNTS

MARCH 24, 2020

So what can financial institutions (FIs) do to improve their apps’ user experience (UX), and will making these changes help boost adoption and usage? Consumers who are dissatisfied with card controls, sending money to friends and relatives and paying bills are all more likely to cite this as their reason, with 24.1

UX 150

UX User Experience Survey Meeting 150

PYMNTS

OCTOBER 23, 2017

Oh, and security, too – but not at the expense of that frictionless user experience. Although some customers ( millennials : cough, cough) may value convenience above all else, that youthful sense of fiscal invincibility does not extend to their elders, who place a higher premium on transaction security.

UX 116

UX Security User Experience Millennials 116

PYMNTS

JANUARY 3, 2017

credit cards, 1.3 debit cards and 1.3 store affinity cards. And of those 500 users, 38 percent said card usage is driven by how much cash they have on hand; another 25 percent said their choice to use plastic is driven by the rewards that come with those chosen payment methods.

Retail 137

Retail UX Cards Branding 137

Celent Banking

OCTOBER 10, 2016

There’s still plenty of fragmentation in the market : Android is an open system utilizing Host Card Emulation (HCE), while Apple is a closed system using a secure element. While the system is safer than traditional cards, the perception that it’s less safe is keeping many users from adopting it.

Mobile 100

Mobile Payments Apple Samsung 100

CB Insights

OCTOBER 10, 2017

Ninety-two million millennials will soon be in what Goldman Sachs calls their “prime spending years.” These companies are making it easier to make a budget, invest, and buy stocks, as well as to get loans and credit cards. The secrets of user growth. The 3 questions Level Money asks users the first time they use the app.

Tools 78

Tools Millennials US Maine 78

PYMNTS

JUNE 4, 2020

Vaduvur Bharghavan , president and CEO of card services platform OnDot , recently talked with Karen Webster about what financial services will look like in the post-pandemic world — and why things will be very different than what came before. That messaging also includes a pitch for apps as a way to better manage a card.”.

Mobile 141

Mobile UX Cards Payments 141