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Secure Digital Banking and Customer Communications

FICO

Following the highly successful The 11 Commandments of Digital Banking eBook , we are publishing a series of 5 deeper dive blog posts that group the 11 Commandments below into common themes: Digital lift-and-shift is not a strategy! Let customers use the channels they love to access other areas of the bank quickly.

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Digital Banking Commandment: Respect Your Customers’ Data!

FICO

Following the highly successful The 11 Commandments of Digital Banking eBook , we are kicking off a series of 5 deeper dive blog posts that group the 11 Commandments below into common themes. Digital lift-and-shift is not a strategy! Do you want customers to link their other bank or credit union account?

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FICO Survey: US Consumers’ Payment Methods Linked to Fraud

FICO

It's not a surprise that the COVID-19 pandemic accelerated the adoption of digital banking. US customers and their banks are familiar with different types of fraud including card, identity, and payment related frauds. Some Consumers Lack Confidence in Bank Security, Dissatisfied. This could be why U.S.

Survey 52
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FICO Survey: US Consumers’ Payment Verification Methods Linked to Fraud

FICO

It's not a surprise that the COVID-19 pandemic accelerated the adoption of digital banking. US customers and their banks are familiar with different types of fraud including card, identity, and payment related frauds. Some Consumers Lack Confidence in Bank Security, Dissatisfied. This could be why U.S.

Survey 52
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Survey: When Do Fraud Controls Ruin the Customer Experience?

FICO

The last few years have thrown up many challenges for banks and card providers as everything has shifted online, one of the primary challenges being fraud scams. But the online shift has also created opportunities for financial institutions to demonstrate their strong fraud controls in the digital space.

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PSD2 Strong Customer Authentication: Will Banks Succeed?

FICO

PSD2 requires security measures to ensure only legitimate customers are transacting, including making e-commerce payments. To be successful, the card issuers must have the correct mobile phone numbers for their customers. For more information, see our ebook on the survey and www.fico.com/authentication. But there’s a snag.

Survey 52
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PSD2 Strong Customer Authentication: Will Banks Succeed?

FICO

PSD2 requires security measures to ensure only legitimate customers are transacting, including making e-commerce payments. To be successful, the card issuers must have the correct mobile phone numbers for their customers. For more information, see our ebook on the survey and www.fico.com/authentication. But there’s a snag.

Survey 40