Remove Cards Remove Customer Experience Remove Fintech Remove UX
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The 2022 GonzoBanker Awards

Gonzobanker

As if that wasn’t enough, regulators took a sledgehammer to debit fee income with Reg II changes that will begin reducing card-not-present interchange fees starting in July 2023. In January, we were discussing crypto and the need to formulate customer crypto strategies. In 2021, there were more than 120 fintech IPOs in the U.S.,

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Digital Banking Commandment: Respect Your Customers’ Data!

FICO

Financial institutions should view this digital transformation surge as an opportunity to embrace intelligent technology that helps enable exceptional customer experiences and valuable outcomes. Financial institutions have access to a lot of data – from customers themselves, third-party organizations, meta data, and many other sources.

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The Great Filter for Digital Challengers

Celent Banking

Systems had to be rebuilt, and customers had issues with using debit cards, not being US citizens , and just recently, losing their accounts (Simple said it wasn’t able to transfer everyone before its relationship with The Bancorp Bank ended). Monzo (formerly Mondo) out of the UK had multiple issues inside of a week.

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The 2019 GonzoBanker Awards

Gonzobanker

There is an understanding that technology and fintech are going to cause radical change, but the how, how big and when are still very unclear. Its Baldrige-winning tenacity on customer experience is legendary and consistent. The 2019 Industry Oh Sh*t Moment Award – Goes to Apple and Goldman Sachs for the Apple Card launch.

Idaho 148
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NatWest – our love/hate relationship

BankNXT

Celebrating a small win while banking with a traditional bank shouldn't feel so extraordinary, should it? Story by Duena Blomstrom. NatWest – our love/hate relationship on BankNXT.

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Finovate Debuts: Bluescape Helps Banks Create Products from Napkin Sketches

Fintech Labs Insights

In the company’s demo at FinovateFall in New York, Bluescape’s VP of products and marketing, Nick Brown mapped out an idea for a new credit card on the company’s multitouch display board. Bluescape helps financial services companies create better products and more engaging and cohesive customer experiences faster.

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We analyzed 7 of the fastest-growing personal finance apps of all time to figure out the secrets to their success — here’s what we learned

CB Insights

These companies are making it easier to make a budget, invest, and buy stocks, as well as to get loans and credit cards. Mint — How blog posts helped Mint get 20,000 customers pre-launch. Many fintech companies out there are trying, very literally, to become the next Mint.com. debit & credit cards. bank accounts.

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