William Mills

MAY 10, 2016

One use case is to use a bot, via text messaging, to help customers when they have potential credit card fraud. Card-linked offers generated a lot of excitement a few years ago. They have a platform to source the merchant offers, and match them with card issuers. Link your card to website or app, select the offer.

San Jose 40

San Jose Customer Experience Mobile social media 40

William Mills

MAY 11, 2016

Going to speak about technology can be better used in the card world. Card-linking – link to Facebook, BofA, other so you can get a targeted real-time discount offer. William, Steven and I are here at the conference ready to go. I do not know they folks so I’m interested what Silvio has to say. Stay tuned! ^KT.

Video 40

Video Lending social media Analytics 40

William Mills

MAY 11, 2016

Credit cards offer rewards but over 60% of payments are made on debit cards. Chip card reader for when customers are shopping online to improve security. Verifies the card and pushes that information onto the merchant. What’s the market strategy? Their rate is cheaper which gets them in the check-out (1.5 +15).

Video 40

Video Mobile social media Analytics 40

William Mills

MAY 9, 2018

In addition to two great days of demos I’m looking forward to days 3 and 4 of conference content and a panel session I’m hosting on Friday. If you are here at the conference feel free to stop by at the breaks, I’m on the front row or email me at william@williammills.com. Welcome to FinovateSpring 2018.

Security 40

Security Samsung Strategy San Jose 40

William Mills

SEPTEMBER 7, 2016

With CRMnext, replacing a lost card or request a new pin is a one button process. Demo: voice conversation with Alexa, able to ask bank account balance, block cards, pay bills, send money to friends. I think cards from Dynamics ARE big in Canada. Is it connected to someone’s primary financial institution? I’m thinking so.

Mobile 40

Mobile Cards Fraud Data 40

William Mills

SEPTEMBER 9, 2016

You can look at life events such as marriage, credit card, new job, etc. I believe their CEO is speaking at the AFT Fall Conference at the Broadmoor this Fall so if you get the chance I’d recommend the event highly. Small banks just want a list of those that maybe leaving, which IBM can provide with an export. All options are possible.

social media 40

social media ATM Mobile Customer Experience 40