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Rick Winslow, Kabbage chief experience officer, to speak at Bank Innovation Ignite

Bank Innovation

Rick Winslow, chief experience officer at small business lending company Kabbage, will join Bank Innovation Ignite this March 2-3 in Seattle as panelist for a session entitled “The future of banking customer experience.” Winslow’s experience isn’t limited to the […].

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With New Microsoft Partnership, Is Kroger Digging In Against Amazon?

PYMNTS

Kroger is seeking to bring new customer experiences to market faster, drive personalization with insights and help store associates become more productive. Microsoft CEO Satya Nadella said the companies would “redefine the shopping experience for millions of customers at both Kroger and other retailers around the world.”.

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Stripe Teardown: How The $35B Payments Company Plans To Supercharge Online Retail

CB Insights

This growth has created major opportunities in the payments space, and companies like Stripe — the payments unicorn valued at a masive $35B — are hungry to capitalize on them. Stripe’s early success in acquiring customers was largely due to its mass appeal to the developer community. Source: Stripe. focus on developers.

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Amazon And Alibaba Have Already Conquered Online Retail. Now They’re Coming For Offline.

CB Insights

The Seattle-based giant also opened its cashier-less Amazon Go store to the public in January 2018, after reported delays. In 1994, Jeff Bezos founded Amazon in Seattle as an online retailer of books; in 1998, Jack Ma founded Alibaba in Hangzhou, China as an online platform to connect merchants and buyers. Notably, Amazon paid $13.7B

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The 2022 GonzoBanker Awards

Gonzobanker

2022 was the year the fintech industry and venture capital firms figured out that banking is harder than everybody thought. Goes to Tom Brown and the Second Curve Capital team for the inspiring message from Clemson CEO Jim Clements. The Smarter Bank Customer Experience Award. with Coinbase alone attracting $86 billion.

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Retail Reinvention: Why Retail Doesn’t Need Salespeople

PYMNTS

Even if there were a trustworthy way to send money over the internet — which there isn’t — the network is no substitute to the essential ingredient of capitalism — salespeople.”. Take retail salespeople — Stoll’s self-proclaimed cornerstones of capitalism. Stores will become obsolete. Do our computer pundits all lack common sense?”

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From AT&T To Xerox: 65 Corporate Innovation Labs

CB Insights

From their humble, skunkworks-style origins in Palo Alto to their current offices in Sunnyvale, Cupertino, Seattle, and Boston, they’ve scaled up to attack new projects but keep the same focus on experimentation and innovation that helped them build the first Kindle. Capital One. Innovation Lab Name: Capital One Labs.