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Deep Dive: How Loyalty Innovation Improves Member Relationships, Boosts Brand Awareness

PYMNTS

This month’s Deep Dive examines loyalty programs’ significance for retaining members, generating customer referrals, adding cost efficiency and enabling user-generated content, such as ratings, that can help boost brand awareness. percent of CU members in the survey said they would prefer their CUs to not innovate at all, while 76.3

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In Banking Innovation, Eyeing The Needs Of The ‘Digital Native’

PYMNTS

In exploration of just who those natives might be, he explained, “These are the kids that actually have been born with a mobile device in their hand. As millennials rise through the ranks and within the ranks, we see the rise of what he termed “digital natives.”. The average age of a first-time phone owner in the U.S. is 10 years old.

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Finovate Fall 2016 Live Blog – Day 1

William Mills

Demoing – Bills for T-mobile – Brought in balance and due date. Provides mobile banking to banks and credit unions. The system now evaluates the risk and instead of referral screen, shows that a one-password can be sent to a mobile device and then consumer can enter it as opposed to waiting. This happens a LOT.

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FinServ At The Intersection Of ‘Expertise, Functionality And Experience’

PYMNTS

For Fiserv, a focus on financial services innovation means a focus on the end-user experience. Last year, the company won not one but two awards at the PYMNTS Innovation Project 2016 Awards, nabbing Gold for Best Check Innovation and Gold for Best Debit Innovation.

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37 Corporate Innovation Labs In Finance

CB Insights

Key people: Chris Curtin, Chief Brand & Innovation Marketing Officer; Shiv Singh, Senior Vice President of Innovation & Strategic Partnerships. Visa’s Innovation Center aims to increase collaboration among teams working on tech solutions spanning tokenization, payment apps, mobile location confirmation, and more.