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10 Data-Driven Ideas To Increase Branch Engagement

South State Correspondent

Branching is likely your bank’s highest functional cost, just ahead of loan production. At around $75 per year for unique visitors, it’s multiple times more expensive to service customers compared to other alternatives such as online, mobile, or phone. Certain transactions and many problems can only be solved in the branch.

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Taking A Pass On Passwords

PYMNTS

In 2003, Bill Burr was a midlevel manager at the National Institute of Standards and Technology where he authored, “NIST Special Publication 800-63. In addition, the industry is being buoyed by independent deployments as banks rethink their brick-and-mortar branch strategies. That’s not hyperbole. Appendix A.”.

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Citi Recruits JPM's Gavin Michael to Lead Consumer Technology

American Banker

Gavin Michael, head of digital banking for JPMorgan Chase's retail unit, is moving to Citigroup.

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Battle for Talent Heats Up as Digital Banking Becomes Paramount

American Banker

Citigroup lost a big technology executive last week and hired another from JPMorgan Chase. It all shows scoring top digital talent has become vital to the largest banks as mobile becomes their future. Then word surfaced that JPMorgan had decided to replace that exec anyway and a successor was ready to go.

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Too Many Branches? Wells Scandal Forces B of A to Defend Network

American Banker

Strong growth in deposits and mobile users at Bank of America, together with questions tied to the phony account scandal at Wells Fargo, had B of A executives addressing whether their bank and others would be better off than ever by scaling back branches.

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How Much Is JPM's Deposit Juggernaut Hurting Smaller Banks?

American Banker

JPMorgan posted strong gains in consumer deposits and mobile users, and other big banks are expected to do the same. It could be a sign that megabanks are indeed stealing market share from regional and community banks.

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Direct-Banking 'Architect' Now Retail Head at Associated of Wis.

American Banker

Associated Banc-Corp in Green Bay, Wis., has promoted Brent R. Tischler to the newly created position of director of retail banking.

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