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10 Data-Driven Ideas To Increase Branch Engagement

South State Correspondent

The advent of generative artificial intelligence is about to shift branch strategy again to re-raise the question – how can we get the most out of our branches? Likely, it might be a combination of the above, but setting a branching strategy should dictate capital allocation, branch layout, marketing, and staffing.

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Steal This 5-Step Banking Innovation Playbook from Gentle Monster

South State Correspondent

How Banks Can Leverage: While not exactly a banking innovation, banks can better allocate capital to COIs. Banks know how to target COIs well, but banks underestimate their COIs’ influence and often under-resource the effort. Each store is closer to an art exhibit than a retail outlet.

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Are Video Teller Machines the ‘Branch of the Future?’

Gonzobanker

In reality, the ability to realize staff savings depends on the institution’s current staffing levels, level of integration, and strategy for customer introduction to ITMs. Will the institution have dedicated staff teaching customers how to use these new machines?

Video 60
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Are Video Teller Machines the ‘Branch of the Future?’

Gonzobanker

In reality, the ability to realize staff savings depends on the institution’s current staffing levels, level of integration, and strategy for customer introduction to ITMs. Will the institution have dedicated staff teaching customers how to use these new machines?

Video 60
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Efficiency now: 8 smart strategy tips

Independent Banker

Consider your branch strategy. Assessing the value of bank branches is an exercise that began long before the pandemic, but vaccine and mask mandates added new considerations to the debate. You don’t go to school to learn how to become head of deposit operations. I’ve lost track of how many cases we’ve had.

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Banker Quotes: As Told to Me v7

Jeff For Banks

But phone calls to banks/ credit unions typically go to a centralized call center while branch lobbies are empty, denying the branch person of a sales opportunity. The real successful ones know how to analyze it and act on it. Bank CEO: We can''t control who comes in our branches. What is your value proposition?

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Upstart Could Show Banks How to Get Clients to Willingly Pay Fees

American Banker

Bankers have long complained that customers are fee averse. Aspiration, a nonbank that is working with a Boston bank, has a model that is proving that some clients will voluntarily pay fees.

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