Remove Branch Strategies Remove Digital Banking Remove Mobile Remove Retail
article thumbnail

How the Appointment Economy Is Changing the Retail Banking Experience

The Financial Brand

Banks and credit unions are reimagining in-branch banking as consumers shift their post-pandemic behavior patterns and expectations. The post How the Appointment Economy Is Changing the Retail Banking Experience appeared first on The Financial Brand.

Retail 31
article thumbnail

Battle for Talent Heats Up as Digital Banking Becomes Paramount

American Banker

It all shows scoring top digital talent has become vital to the largest banks as mobile becomes their future. Then word surfaced that JPMorgan had decided to replace that exec anyway and a successor was ready to go.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Direct-Banking 'Architect' Now Retail Head at Associated of Wis.

American Banker

Tischler to the newly created position of director of retail banking. Associated Banc-Corp in Green Bay, Wis., has promoted Brent R.

Retail 28
article thumbnail

Citi Recruits JPM's Gavin Michael to Lead Consumer Technology

American Banker

Gavin Michael, head of digital banking for JPMorgan Chase's retail unit, is moving to Citigroup.

article thumbnail

How Huntington Bank Has Quietly Become a Digital Powerhouse

The Financial Brand

Some insist regional banks are doomed. But they overlook a midwestern institution that gives away little to the megabanks in retail banking. The post How Huntington Bank Has Quietly Become a Digital Powerhouse appeared first on The Financial Brand.

article thumbnail

Inside the Strategy Behind BofA’s Digital Life Planning App

The Financial Brand

Looking to cement its dominance in retail banking, Bank of America created Life Plan 1.0, a digital app tightly tied to in-person experience. The post Inside the Strategy Behind BofA’s Digital Life Planning App appeared first on The Financial Brand.

article thumbnail

Are You My Banker, or a Computer?

American Banker

"I'm both," could be the answer a mobile customer of USAA and perhaps other financial institutions gets in the not-too-distant future from a virtual assistant powered by artificial intelligence, key nuggets of customer-specific data and other technology.

Mobile 28