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Small Businesses Demand Great Mobile, Account Managers, Branches Too

The Financial Brand

People and branches are costly, but they help counteract the trend to fragmentation of finance, at least among business customers. The post Small Businesses Demand Great Mobile, Account Managers, Branches Too appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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10 Data-Driven Ideas To Increase Branch Engagement

South State Correspondent

Despite that increase in profitability, banks need to be mindful of how they manage their branch and customer base to increase profitability further. The operative question is: given online and mobile banking, what is the new role of the branch? Our point here is branching isn’t a passive activity.

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Top Execs Reveal Insights Into Citi’s Changing Consumer Banking Strategy

The Financial Brand

Its new flagship branch, retail pullback in Asia, wealth management focus and search for a Google Plex replacement are pieces of the puzzle. The post Top Execs Reveal Insights Into Citi’s Changing Consumer Banking Strategy appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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Fintech'ers Will Be Right on Branching. Unless Bankers Act.

Jeff For Banks

I also believe that branches can be developed as competitive advantages for community financial institutions. Much like the credit union CEO thinks his branching strategy differentiates his CU. But, as our current strategy execution stands, there is much work to be done. Make your branches look the part.

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New Competition Forcing Smaller Banks to Try (Almost) Anything

The Financial Brand

But the unwillingness to reconsider branch dependency could be a millstone. The post New Competition Forcing Smaller Banks to Try (Almost) Anything appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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The Elephant in the Room: Branches

Jeff For Banks

Many have built palatial branches that have no discernible value except as a bank branch. Their brand is wrapped around their number of branches, the primo locations of their branches, and the look of their branches. What is your opinion of what the "next" branch should look like?

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Social Distancing Gives Branch Appointment Scheduling New Importance

The Financial Brand

Appointment scheduling apps have come into their own as banks and credit unions seek to manage limited branch visits during COVID-19 crisis. The post Social Distancing Gives Branch Appointment Scheduling New Importance appeared first on The Financial Brand.