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Making Banking Easier with Intelligent Branch

Cisco

Whether a retail bank, wealth management firm, credit union, or insurance company with a banking segment, the financial industry is facing dramatic changes on how best to accommodate customers, and what is the appropriate mix between brick-and-mortar bank branches, remote work, self-service ATMs, and digital platforms.

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Citi’s Geolocation Move

Celent Banking

Getting its branch operations, mobile product management, IT and LOB leadership aligned represents real commitment to innovation. In my view, the most impressive aspect of this initiative isn’t so much Citi’s pushing the technology envelope; it’s the organizational effort that was likely required.

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Data Dive: FedEx Competes, BoA Automates And Hackers Hack … Everyone, Including Each Other

PYMNTS

FedEx has officially announced the launch of FedEx Fulfillment , its new merchant-centric eCommerce platform designed to allow its partners to to fulfill orders and track inventory across multiple channels, as well as manage inventory for their stores. Speaking of responding to feedback… Bank Of America And The Automated Branch.

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Why diversity abounds in new branch designs

Celent Banking

Retailers of all shapes and sizes are wrestling with how to deliver a compelling and differentiated omnichannel experience, what that means in their stores and how to manage a rapidly changing cost-to-serve. Most banks appear to associate branch channel transformation with “radical changes” in the branch operating model.

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Steal This 5-Step Banking Innovation Playbook from Gentle Monster

South State Correspondent

One of the best tips we ever received was to target retiring executive managers from companies and trade organizations and offer them part-time work to advise and introduce the bank to their network. months, including an annual operating cost. Pair the newly hired COI with an organized banker and the new accounts will follow.

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A New Human Connection

Independent Banker

Two years ago the $211 million-asset PCSB Bank in Clarinda, Iowa, started installing video ATMs at its branches in rural agriculture communities, which ranged in populations from 1,000 to 7,800, says James Johnson, the bank’s chief operations officer. an in-store branch design firm in Cornelia, Ga.

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