Celent Banking

NOVEMBER 19, 2015

Retailers of all shapes and sizes are wrestling with how to deliver a compelling and differentiated omnichannel experience, what that means in their stores and how to manage a rapidly changing cost-to-serve. After roughly a decade of talk but little action, we are encouraged by banks’ embracing the need to get going.

Branch Design 100

Branch Design Retail Customer Experience Survey 100

South State Correspondent

OCTOBER 20, 2022

We don’t care if it is an ATM, a new branch design, a fraud database, a deposit account opening product, or a core system, time matters. Usually, speeding up technology comes down to intelligent design around a thoughtful process and using existing or third-party data to limit input time. ” The result?

Policies 195

Policies Training Customer Experience Examples 195

South State Correspondent

MAY 1, 2024

How Banks Can Leverage: While not exactly a banking innovation, banks can better allocate capital to COIs. Banks know how to target COIs well, but banks underestimate their COIs’ influence and often under-resource the effort. Pair the newly hired COI with an organized banker and the new accounts will follow.

Innovation 195

Innovation social media Branding Marketing 195

PYMNTS

FEBRUARY 13, 2017

FedEx has officially announced the launch of FedEx Fulfillment , its new merchant-centric eCommerce platform designed to allow its partners to to fulfill orders and track inventory across multiple channels, as well as manage inventory for their stores. Speaking of responding to feedback… Bank Of America And The Automated Branch.

Data 122

Data Retail America Minneapolis 122

Gonzobanker

OCTOBER 21, 2015

She pointed to some lack of banking industry passion in the form of an expressionless Citi manager on window display in Manhattan … proud plaques on the wall and looking down at computer. This person needs rescued and whoever designed that expensive use of space?” The Breakouts: A Few Nuggets Here and There….

Las Vegas 60

Las Vegas Retail Phoenix Branch Design 60

Gonzobanker

NOVEMBER 18, 2014

Reminded us of how Lee Scott said Walmart would be the banker’s friend last year. GonzoBankers need to understand crowdfunding and learn how to mine more data to underwrite more and earlier. The big theme was branch of the future. Innovation Showcase & Global Innovation Awards. Maybe this was as it should have been.

Chicago 97

Chicago Retail Branch Design Training 97