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What's new in branch design?

ATM Marketplace

Digital banking is important, but branches also have a role to play. A panel at the Bank Customer Experience Summit in Charlotte, North Carolina took a look at what's new in branch design.

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Passwords Suck – Bring on Biometrics!

Celent Banking

The chart below shows surveyed likelihood of technology usage in future branch designs as measured by Celent’s Branch Transformation Research Panel in late 2015. We’ll be looking into the topic of authentication and identity management in our next Digital Banking Research Panel survey in the coming weeks.

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Digital Banking’s COVID Boom Drives Branch Transformation

The Financial Brand

Digital channels won the race for convenience. But branches are being reborn amid a new sense of community. The post Digital Banking’s COVID Boom Drives Branch Transformation appeared first on The Financial Brand.

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Why diversity abounds in new branch designs

Celent Banking

For this reason, Celent launched two research panels in 2015, one devoted to digital banking and another focused on branch transformation. In its first Branch Transformation Panel survey, 81% of financial institutions regarded branch transformation as an imperative. Among them is omnichannel delivery.

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Banks Should Turn Branches Into Coworking Spaces

The Financial Brand

With digital banking reducing branch traffic, banks should convert unused space into coworking offices. The post Banks Should Turn Branches Into Coworking Spaces appeared first on The Financial Brand.

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Branch Investment Is Part of a Strong Digital Banking Strategy

The Financial Brand

Investment in both digital and physical banking channels is needed to serve the multichannel bank and credit unions consumer.

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When Will Retail Banking Return to ‘Normal’? Should It?

ABA Community Banking

The time is right to leverage the experiences of the past few months to make significant and sustainable changes to the branch environment. The post When Will Retail Banking Return to ‘Normal’? appeared first on ABA Banking Journal.

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