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The Right Retail Branch Strategy: Amazon-Style Tech or Starbucks Experience?

The Financial Brand

Will the future of retail banking be dominated by Amazon-style digital technologies? The post The Right Retail Branch Strategy: Amazon-Style Tech or Starbucks Experience? Or will those delivering a phenomenal experience like Starbucks win the war? appeared first on The Financial Brand.

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Making Banking Easier with Intelligent Branch

Cisco

Whether a retail bank, wealth management firm, credit union, or insurance company with a banking segment, the financial industry is facing dramatic changes on how best to accommodate customers, and what is the appropriate mix between brick-and-mortar bank branches, remote work, self-service ATMs, and digital platforms.

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Steal This 5-Step Banking Innovation Playbook from Gentle Monster

South State Correspondent

Instead of thinking traditionally, Gentle Monster pursued a strategy of innovation and creativity to become the hottest sunglass company globally, creating a company currently valued at $900 million. Being months away from bankruptcy, Kim launched a bold five-step plan driven by a strategy around innovation. A modern core system?

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When Will Retail Banking Return to ‘Normal’? Should It?

ABA Community Banking

The time is right to leverage the experiences of the past few months to make significant and sustainable changes to the branch environment. The post When Will Retail Banking Return to ‘Normal’? appeared first on ABA Banking Journal.

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Top Execs Reveal Insights Into Citi’s Changing Consumer Banking Strategy

The Financial Brand

Its new flagship branch, retail pullback in Asia, wealth management focus and search for a Google Plex replacement are pieces of the puzzle. The post Top Execs Reveal Insights Into Citi’s Changing Consumer Banking Strategy appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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What Reopening Plans Reveal About Retail Banking’s Future

The Financial Brand

The post What Reopening Plans Reveal About Retail Banking’s Future appeared first on The Financial Brand. Covid-19 comeback: Sampling of financial executives plus views of two Georgia bankers suggests a 'return to normal' will be anything but.

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Consumer Research Improves Bank Branch Design

The Financial Brand

Banking needs to design retail branches that satisfy the underlying needs of today’s digital engaged consumers.