Insights on Business

NOVEMBER 12, 2018

Today, governance, risk and compliance (GRC) is being transformed by not only rapidly-evolving regulatory standards and growing costs of non-compliance, but also by the clear and present need for greater GRC adoption/engagement – by the first line of defense – while delivering added value by empowering business users.

Compliance 107

Compliance Technology User Experience Analytics 107

Cisco

MAY 29, 2019

And it’s not just about happy customers… Boston Consulting Group data indicates personalizing customer journeys can lead to a 10-30% increase in revenue. The potential cost of a poor user experience for mobile banking is high. And when it isn’t?

Customer Experience 71

Customer Experience Retail San Diego Study 71

Cisco

MAY 29, 2019

And it’s not just about happy customers… Boston Consulting Group data indicates personalizing customer journeys can lead to a 10-30% increase in revenue. The potential cost of a poor user experience for mobile banking is high. And when it isn’t?

Customer Experience 48

Customer Experience Retail San Diego Study 48

PYMNTS

JUNE 10, 2016

It’s not called the Passport app; it’s called the Boston app, so allowing the businesses to push their own brand has been a big deal in the past three years. Getting users involved. However, Powers said, many times features that customers desire are precluded by different laws and regulations.

Mobile 100

Mobile Payments Training Wisconsin 100

CB Insights

OCTOBER 31, 2017

The Pivot : We came up with a fresh take on the plethora of AR-style apps that create visual effects based on face detection and tracking… [Poor user experience] had a big impact on our retention metrics. Title: Boston startup Besomebody, once featured on ‘Shark Tank,’ shuts down app. The clock kept ticking.

Company 78

Company US San Francisco Capital 78