PYMNTS

FEBRUARY 21, 2017

Retailers are scrambling to figure out the best ways to provide a more tailored and engaging experience. The study, which surveyed 500 retailers in North America and Canada, was conducted in November and December 2016. Welcome to the age of instant gratification.

Retail 109

Retail social media Survey Customer Experience 109

PYMNTS

JULY 21, 2017

No longer are retailers working with marketers to figure out a way to mass market products and services. With the advent of connected devices in the palm of almost every consumer’s hand, the retail ecosystem has certainly seen a shift. Through this omnichannel experience, retailers have more ways to connect with consumers.

Retail 137

Retail social media Customer Experience Boston 137

PYMNTS

MARCH 15, 2019

Alternatively, customers can have their food sent straight to their seats in some of the theatres. As it stands, mobile ordering is available at the chain’s Denver, Boston and Houston locations — and more markets are said to be in the works for this year. The retailer reported net income for the fourth quarter of $102.6

Mobile 108

Mobile Retail Houston Denver 108

PYMNTS

FEBRUARY 22, 2018

Those may seem like small changes to a facility like Kitchen United’s, but those features could impact the customer experience. And Grubhub has been in expansion mode , gobbling up Boston-based Foodler, Groupon’s OrderUp and Yelp’s Eat24 in 2017. Kitchen United will even guide its members through the delivery business.

Marketing 134

Marketing Boston Operations Retail 134

Gonzobanker

DECEMBER 17, 2021

Some interesting finalists would be: M&T and People’s United Old National and First Midwest Webster and Sterling Columbia Bank and Umpqua. Congrats on a brave move and national recognition Jim! Chuck Snyder, chief executive of National Cooperative Bank (NCB). From nowhere, sizable regional players are being created.

Fintech 142

Fintech Strategy Leadership Lending 142

Abrigo

MAY 8, 2024

They can more easily consider how to harness genAI's power to enhance their operations, compliance, risk management, and member or customer experience. The greatest absolute gains forecast (largely from increased productivity) are tied to corporate and retail banking.

Examples 222

Examples Fraud Resources Risk Management 222

William Mills

MAY 9, 2018

HQ: Boston, MA. Our Actionable Intelligence Management solutions help banks and mortgage companies streamline and automate manual processes, seize new business opportunities and manage compliance, all while transforming the customer experience. HQ: Boston, MA. Key Partnerships & Customers. Founded: August 2017.

Security 40

Security Samsung Strategy San Jose 40