The Financial Brand

OCTOBER 30, 2019

Futurist Mike Walsh discusses how banking leaders must use data, analytics and technology to change their culture, strategy and business models. The post Artificial Intelligence, Algorithms, Big Data & The Future of Banking appeared first on The Financial Brand.

Big Data 32

Big Data Data Analytics Strategy 32

The Financial Brand

NOVEMBER 22, 2020

Banks and credit unions must rethink the definition of ‘digital banking’ and prioritize investment in data, technology, people and processes. The post Top Digital Banking Transformation Trends for 2021 appeared first on The Financial Brand.

Digital Banking 43

Digital Banking Trends Branding Data 43

The Financial Brand

SEPTEMBER 18, 2019

At a time of digital transformation in banking, innovation, leadership and marketing must be rethought and applied in a way not done in the past. The post It’s Time to Rethink Innovation, Leadership and Marketing in Financial Services appeared first on The Financial Brand.

Leadership 30

Leadership Innovation Marketing Branding 30

Banking 2020

APRIL 28, 2015

Digital banks are no longer in the ‘money’ business but rather, in the ‘value’ business. Unlike in the past, when more than two products from one bank made a customer loyal, customer behavior is fleeting and their expectations for digital banking is increasing every day, because technology is giving them numerous choices and control.

Customer Experience 40

Customer Experience Digital Banking social media Millennials 40

Alex Jimenez

FEBRUARY 27, 2019

Admittedly, I’ve been away from directly managing digital banking and haven’t kept up with IBM Trusteer. They pointed out that 32% of customer say mobile banking is the most important deciding factor when switching banks but security is the main inhibitor to adoption. I’ve known Trusteer since before their IBM days.

blockchain 40

blockchain Conference Security Innovation 40

Gonzobanker

DECEMBER 20, 2019

Yes, because across the board Capital One’s executive team is committing to and delivering in the new world of Tech – cloud, big data, AI, open source, five-minute digital accounts – it’s big, expensive stuff and it’s hard work. As Capital One CIO Rob Alexander said famously a year ago, “We’re a software company.”.

Idaho 148

Idaho Conference Data Marketing 148

The Financial Brand

OCTOBER 30, 2019

Author Mike Walsh discusses how leaders must leverage data, analytics and technology to change their management style, decision process and business models. The post Becoming An ‘Algorithmic Leader’ in Banking: An Interview With Mike Walsh appeared first on The Financial Brand.

Analytics 17

Analytics Branding Data Management 17