article thumbnail

How You Handle Fraud Will Make Millennials Drop or Love You

FICO

If your company is a bank or a card provider and you’re wondering how make Millennial customers happy and retain them, you don’t need to run out to hire a very expensive consultant, or launch a huge advertising campaign. 25% of Millennials will write a negative post on social media about a fraud incident. At least not yet.

article thumbnail

Top 5 Customer Development Posts of 2021

FICO

The most popular posts in our Customer Development category dealt with credit card payments, open banking, trends for financial services and small business lending — as well as FICO’s listing as a top risk management firm. Again, Canada produced a much higher percentage than the UK (+63%) and US (+42%).

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

10 Lessons We Learned at the Nacha Smarter Faster Payment Conference

South State Correspondent

The ACH channel, of course, was center stage, but there was also much discussion about banks transitioning from receive to send on the FedNow network. Give us 12 minutes and 36 seconds of reading time, and we will distill 106.5 Unfortunately, most banks don’t gather fraud data across payment channels or track “pre-crime events.”

article thumbnail

Foolhardy Predictions for 2016

NCR

Those reactions are: 1) We’ll say we’re mad as hell and we’re not going to take it anymore, forcing financial institutions and other providers to implement better security; and 2) We’ll be upset, wonder when it might happen to us, then forget about it. In fact, that’s not a stretch—it’s exactly what’s happened for the past few years.

Apple 40