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Retail banking trends to look out for in 2023

Independent Banker

ITMs and VTMs are popular retail banking innovations among community banks. What’s on the horizon for retail banking? We spoke with two community banks that have ramped up their services to meet—and exceed—the changing expectations of customers. So how are retail banks meeting this challenge?

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NowRx: Digital Identity Benchmarks Help Healthcare Industry Set Tone For Privacy

PYMNTS

This trend toward digital has only increased since the beginning of the COVID-19 pandemic, and this growing population of online-only or online-majority customers also means that identifying those consumers has become essential for businesses and financial institutions (FIs) in global markets.

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Gen Z’s Top Priorities When Selecting a Financial Service Provider

The Financial Brand

Retail bankers may assume they have Gen Z down pat. But traditional institutions and fintechs must earn the trust of these young consumers. The post Gen Z’s Top Priorities When Selecting a Financial Service Provider appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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How JPMorgan Is Preparing For The Next Generation Of Consumer Banking

CB Insights

trillion in total assets, JPMorgan Chase is the largest bank in the US. Its retail bank, Chase, spans 61 million American households. Led by Chairman and CEO Jamie Dimon, the bank is undergoing a transformation, moving away from offline legacy systems and into the digital age. JPM leads banks in active digital customers.

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Everyone’s talking about APIs. Why?

Insights on Business

While looking at the predictions for the FinTech area for 2017, I started noticing that APIs were showing up again and again. As Jim Marous notes in his article, Top 10 Retail Banking Trends and Predictions for 2017 , “APIs were not even listed as a 2016 trend, but was #4 in 2017.”.

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