The Financial Brand

OCTOBER 24, 2021

Financial institutions must scrutinize marketing, branching and lending strategies as Attorney General targets redlining in mortgage credit. The post Justice Department Sets Major Fair-Lending Enforcement Push appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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Lending Banking Trends Analysis Trends 32

The Financial Brand

SEPTEMBER 7, 2021

Financial institutions everywhere are haunted by a tight labor market. The post Why Banks Are Barely Keeping Up with Staff Shortages In a Covid World appeared first on The Financial Brand - Banking Trends, Analysis & Insights. But there are innovative ways to attract and retain employees.

Banking Trends 34

Banking Trends Analysis Trends Branding 34

The Financial Brand

JANUARY 3, 2021

A look at the digital banking trends of the last year provides a perspective for future strategies and organizational changes. The post Retail Banking Year in Review 2020: A Reflection in 20 Charts appeared first on The Financial Brand.

Retail 43

Retail Banking Trends Strategy Digital Banking 43

The Financial Brand

JANUARY 19, 2022

Banking prompts many questions, plus people read blogs titled 'Questions your bank doesn't want you to ask.' appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Preparation is key. The post Is Your Financial Institution Ready for These Tough Consumer Questions?

Banking Trends 36

Banking Trends Analysis Trends Branding 36

The Financial Brand

FEBRUARY 4, 2022

The post How to Overcome the 5 Most Common Obstacles to Growth in Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Typical consumer (and employee biases) often derail sales and hurt customer experience. Understanding them is the key to counteracting them.

How To 35

How To Customer Experience Banking Trends Analysis 35

The Financial Brand

JANUARY 5, 2022

The post Roadmap for Changing AI from a Banking Catch Phrase to Real Action appeared first on The Financial Brand - Banking Trends, Analysis & Insights. It seems like every financial institution is jumping on the artificial intelligence bandwagon. Before you leap, get your data in order.

Banking Trends 34

Banking Trends Analysis Trends Branding 34

The Financial Brand

AUGUST 11, 2021

The post 7 Updated Commonsense Ways to Increase Banking Cross-Sales appeared first on The Financial Brand - Banking Trends, Analysis & Insights. The most important sources of new businesses and revenue is engaing with customers to build trust, improve experiences and reward loyalty.

Banking Trends 33

Banking Trends Analysis Trends Branding 33

The Financial Brand

AUGUST 24, 2021

The post People Want More Help Planning for Retirement from Financial Institutions appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Yet they feel less prepared than ever, creating an opportunity for bankers.

Banking Trends 31

Banking Trends Analysis Trends Branding 31

The Financial Brand

AUGUST 8, 2021

Even without neobanks, it’s a tough fight out there as digitally-focused institutions duke it out with traditionals for market share. The post Do Traditional Institutions Still Have a Chance to Win the Banking War? appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Banking Trends 20

Banking Trends Analysis Trends Branding 20

NCR

JUNE 12, 2017

Here is an example of a high-level capability model for the retail bank distribution network: The next step, after defining a high-level overview of your capabilities, is to conduct a more detailed examination of each capability, which will require interaction with senior and mid-level leadership.

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Operations ATM Customer Experience Examples 82