Remove ATM Remove Customer Experience Remove Financial Technology Remove Millennials
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FinovateSpring 2016 Live Blog – Day 2

William Mills

2 out of 3 families live with financial stress, 50 million households in the US. PayActiv helps consumers with short-term cash, available to be picked up from any ATM. Millennials want their mortgages fast, rocket fast.” Millennials want the right mortgage, right now, online or on their phone. Very compelling offering. ^SR

Video 40
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FinovateSpring 2016 Live Blog – Day 2

William Mills

In 2015, 70% of customers preferred to open bank accounts through mobile channels. Fiserv is meeting that need for FIs and millennials. Digital customers are more profitable customers. Industry leader Fiserv is tackling the issue account opening for Millennials. Millennials want their mortgages fast, rocket fast.”

Video 40
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The Financial Industry’s Digital Transformation

FICO

The financial and retail sectors both have emerging competitors who are more technologically sophisticated than the incumbents. However, while financial technology (FinTech) startups have created challenges for their legacy competitors, traditional banks and credit unions have been much more resilient than their equivalents in retail.

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Survey: 88 percent of people still favor an in-person banking experience

Abrigo

The survey outlined the key reasons that such a large group still rely on the in-person experience, including the option of a walk-up teller in lobby (68 percent), an ATM (65 percent) and a drive-up window (51 percent). The ability to discuss special options with a banker was also important to 31 percent of those surveyed.

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