Remove ATM Remove Customer Experience Remove Digital Strategies Remove Taxes
article thumbnail

How financial services can build trust in the digital age

Bobsguide

Through the workstations, customers can access all the services of the bank in ‘self-service’ mode, allowing them to conduct transactions and make deposits among other things. This means they can make payments, such as pay a utility bill or tax, using these workstations. The way forward.

Video 97
article thumbnail

Two Executive Views of Digital Transformation, and Why They Both Matter

Gonzobanker

Events in the last year have pushed the conversation about digital transformation to a new level of focus for senior executives at financial institutions. Reality According to Customer Experience Executives. This translates to lost revenue of $110 billion pre-tax at banks and $10 billion at credit unions.