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How financial services can build trust in the digital age

Bobsguide

This means they can make payments, such as pay a utility bill or tax, using these workstations. To remain competitive and gain customers’ trust, investing in targeted digital strategies and leveraging data as effectively as possible is the next step to better understand customers. The way forward.

Video 97
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Two Executive Views of Digital Transformation, and Why They Both Matter

Gonzobanker

Bank of America recently reported that in 2020, 84% of all deposits were made through its automated channels (mobile, online and ATMs). Last year, BofA’s digital channels accounted for 42% of total consumer sales, 68% of consumer mortgage sales and 74% of direct auto sales. Chase and other megabanks can report similar results.