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The community bank’s complete guide to building trust

Independent Banker

Building trust in your institution has a lot to do with technology, from implementing strong data security practices to humanizing your online customer interactions. If you want to develop trust on social media, you need to be there when your customers need you.”. Use social media to build trust. Be authentic.

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The Best Opportunities for Retail Banks to Improve Customer Experience

Cisco

And it’s not just about happy customers… Boston Consulting Group data indicates personalizing customer journeys can lead to a 10-30% increase in revenue. Features such as end-to-end online account opening and simple, secure ID verification tell customers “we see you, and we value your time.” Financial Services at Cisco Live 2019.

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The Best Opportunities for Retail Banks to Improve Customer Experience

Cisco

And it’s not just about happy customers… Boston Consulting Group data indicates personalizing customer journeys can lead to a 10-30% increase in revenue. Features such as end-to-end online account opening and simple, secure ID verification tell customers “we see you, and we value your time.” Financial Services at Cisco Live 2019.

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Finovate Spring 2018 – Day 2

William Mills

HQ: Boston, MA. Samsung SDS provides purpose-built solutions & services for secure mobility, digital identity and authentication, advanced analytics and retail experience in a diverse range of industries including financial services, government, and retail. Covered Security , coveredsecurity.com @CoveredSecurity.

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FinovateSpring 2016 Live Blog – Day 2

William Mills

It’s all done through the smartphone, with bank-level security. Chip card reader for when customers are shopping online to improve security. Customers can store all of their online profiles in one secure location to improve user experience. Adds in Social security. Lots of useable data. ^KT. Retail for a piece.

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