Independent Banker

OCTOBER 28, 2014

“However, community banks should begin to focus on analyzing data with the goal of improving the customer experience. With competition from big banks, online banks and credit unions, the community banking sector must focus their efforts on what makes them unique: a local bank employing local people to serve the local customers.”.

Data 88

Data social media Community Bank Community 88

Independent Banker

NOVEMBER 13, 2014

“However, community banks should begin to focus on analyzing data with the goal of improving the customer experience. With competition from big banks, online banks and credit unions, the community banking sector must focus their efforts on what makes them unique: a local bank employing local people to serve the local customers.”.

Data 70

Data social media Community Bank Community 70

William Mills

SEPTEMBER 9, 2016

Addresses compliance, fraud experience and customer experience analytics. Customers want self-service capabilities but regulation and risk is top of mind that get in the way of digital interactions. Social media is a special challenge since social media was not created with compliance in mind.

social media 40

social media ATM Mobile Customer Experience 40

William Mills

MAY 11, 2016

The account has a tie into social media and sharing. WMA does utilize a large community bank for our banking needs since of our bank of 30+ years closed (First Atlanta/Wachovia)). This is the integration of mobile social media with trading. BLEND stands for better lending. Chris Hopen (CEO & Founder).

Video 40

Video Mobile social media Analytics 40

William Mills

MAY 9, 2018

A TON of really old technology is being used in mortgage lending. Our Actionable Intelligence Management solutions help banks and mortgage companies streamline and automate manual processes, seize new business opportunities and manage compliance, all while transforming the customer experience. Key Partnerships & Customers.

Security 40

Security Samsung Strategy San Jose 40

William Mills

SEPTEMBER 7, 2016

Also a pretty good customer experience. Command center for small business lending. A customer gets and email with a link and see the offers that the bank has given them. This triggers activity and lending platform. First product is small business lending using machine learning. Michael is approved.

Mobile 40

Mobile Cards Fraud Data 40