Gonzobanker

OCTOBER 13, 2020

For these institutions, digital strategy should be focused on a disciplined allocation of resources and a management team obsessed with understanding performance, competition and the voice of the digital customer. Best practice institutions are not managing the digital shift in a reactive fashion.

Strategy 155

Strategy Digital Banking Digital Strategies Mobile 155

Gonzobanker

MAY 14, 2018

Former Apple exec and keynote speaker Guy Kawasaki pointed to rarely visiting branches anymore and only for a safe deposit box or cash for tips. Marketing automation provider Marquis and its clients were talking up execution capabilities from its recent DocuMatix. ConTENT with CONtent? Leaving the hall to Salesforce ?

Branding 120

Branding Industry Apple Marketing 120

Cisco

MAY 5, 2021

Earlier this year Cisco completed its acquisition of imimobile, adding an enterprise-grade, digital-first client interaction management platform to Cisco’s industry-leading collaboration and contact center solution portfolio. You already have a CRM, a Marketing Automation platform, or Call Center software.

Customer Experience 126

Customer Experience Branding Tools Strategy 126

CB Insights

APRIL 24, 2018

Retailers are leveraging technology, such as artificial intelligence and augmented reality, to enhance operational visibility and personalize their customer service, a new necessity in fast-changing and demanding consumer market. The app was built using Apple’s AR-kit. Apple has perfected its brick-and-mortar game.

Retail 59

Retail Trends Technology Branding 59