Remove 2025 Remove Customer Experience Remove Risk Management Remove Technology
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Solve This Problem with Your Strategic Horizon

South State Correspondent

This all compares to about a 40%+ return invested in improving processes (loan, branch, cash management, etc.) and about an 80%+ return spent on reducing customer churn, increasing lifetime value and/or helping cross-sell. Demographics shift, products change and technology drives channel preferences.

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How payments innovation could transform the retail industry

NCR

Evolution in technology has always had a big impact on how people live their lives, but this phenomenon has arguably been more pronounced in the 21 st century than at any other time in human history. billion by 2025. Could digital wallets reinvent the customer experience? million in 2016 to US$38.8

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A Digital Transformation Journey: The Humble Wallet

FICO

I had my phone with me and wondered if contactless payment technology would help me pay for a bucket of driving range balls. I was thinking to myself, “There is no way this bolt-on technology contraption is going to work.” And as with any emerging technology, there are inherent risks that should be understood.

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10 Lessons We Learned at the Nacha Smarter Faster Payment Conference

South State Correspondent

The major themes of fraud, artificial intelligence (AI), expansion of instant payments, open banking, and regulation were particularly relevant to your roles as executives, risk managers, compliance officers, and technology leaders.

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The 2023 GonzoBanker Awards

Gonzobanker

Meanwhile, technology changes continued at a breakneck pace, with generative AI the biggest topic around management tables. The specifics are unclear, but bankers recognized that this will be an absolute game-changing technology in future years, and delivery will change in ways we can’t even conjure yet.

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