Independent Banker

OCTOBER 31, 2022

We spoke with two community banks that have ramped up their services to meet—and exceed—the changing expectations of customers. According to a new report from PwC titled “Retail Banking 2025 and Beyond” (see sidebar), the retail banking industry is undergoing tremendous change—but, of course, community bankers already know that. “A

Banking Trends 151

Banking Trends Retail Trends Community Bank 151

PYMNTS

DECEMBER 12, 2018

Financial institutions are in the midst of becoming more mobile, with many of those legacy operations opting to — or at least considering — working more closely with FinTech providers to upgrade services, retain customers and acquire new ones. The debut of 5G promises to add another tool that can aid such efforts. Digital Demand.

Fintech 211

Fintech Mobile Analysis Technology 211

NCR

JANUARY 16, 2017

We estimate that in five major retail banking businesses (consumer finance, mortgages, SME lending, retail payments and wealth management) from ten to 40 percent of revenues (depending on the business) will be at risk by 2025, and between 20 and 60 percent of profits, with consumer finance the most vulnerable.”

Trends 40

Trends Retail Customer Experience Resources 40

South State Correspondent

MAY 13, 2024

More states require greater disclosure and control over what banks and card processors can charge. For example, the new Consumer Financial Protection Bureau (CFPB ) overdraft loan rule is expected to be enacted and go into effect in late 2025. If banks make it harder for criminals to make money, they will move on to other areas.

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Conference Payments Fraud Data 195