FICO

JUNE 16, 2023

In case you didn’t get a chance to attend this year, here’s a recap of the top customer management experience themes and presentations. This means re-thinking legacy systems and breaking down silos that separate data and lines of business, in order to provide truly connected customer experiences.

Trends 52

Trends Management Customer Experience Resources 52

South State Correspondent

JANUARY 30, 2024

Marketing and technology (IT) are two budgets that have taken the most significant hit. In this article, we partner with Gartner to look at 2024 key IT metrics and provide strategic insight into how much your bank should be spending on IT. of total expenses; in 2024, this number is expected to be 11.2%.

Capital 195

Capital Operations Customer Experience Comparison 195

FICO

JANUARY 19, 2023

While UK support will continue through 2023, and possibly into 2024, we can expect to see it provided on a more targeted basis as governments face rising debt burdens as a proportion of GDP. Here are my three predictions for risk management and customer treatment in 2023.

Lending 52

Lending Strategy Analytics Data 52

Gonzobanker

DECEMBER 14, 2023

Expect more deals to be announced in 2024. Merger of Equals Deal of the Year (Credit Union) – Spire Credit Union and Hiway Credit Union put 2+2 together to make a $4 billion institution in the Minnesota market. The “Giant Sucking Sound” Award – goes to the swell of funds leaving banking and ballooning money market mutual funds.

Fintech 195

Fintech Community Regional Technology 195