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Personalized Marketing: What Banking Customers Really Want

Perficient

The Landscape According to Forbes Advisor: 2022 Digital Banking Survey , as of 2022, 78% of adults in the U.S. prefer to bank via a mobile app or website. And those consumers desire digital experiences that are personalized and meaningful.

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Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti

FICO

Home Blog FICO Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models. Read the full customer development post 4.

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Challenger Bank UX: Mercury Shines with Startup Focused Website

Fintech Labs Insights

Online Digital Banks for Small Businesses (SMB) November 2022 The 57 Biggest Fintech Conferences & Events in 2022 & 2023 Top 21 Online Digital Accounting Services for Small Businesses (SMB): Jan 2022. Related: Top 15 U.S.

UX 15
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The Small Businesses (SMB) Love/Hate Relationship with their Bank

Fintech Labs Insights

Do an annual UX audit with real customers; then communicate about shortcomings and fixes : Find out what the irritation points are in your digital banking. Knowing the bank recognizes your frustration has plans to eventually improve can go a long way in easing or even changing the “hate” score. Related: Top 12 U.S.

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Who Owns Digital? Ugh, That’s the Problem for Bankers

Gonzobanker

Bank executives are coming to understand that in today’s world, the customer experience (CX) is the product, although not all have made a serious commitment to address newfound competition. The bottom line is this: most banks lack the true management leadership and operating disciplines necessary to execute successfully on digital.

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The 2022 GonzoBanker Awards

Gonzobanker

Who saw 2022 coming and accurately predicted the headlines? A few modest examples of the 2022 roller coaster ride: The Fed rate hikes in 2022 totaled 425 basis points. In 2022, there was… wait for it… exactly one. Goes to 2022. Goes to all the hot tech and defi players that bought pricey ads at the 2022 Super Bowl.

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Fintech Labs Launches Space for Small Businesses to Connect with Digital Financial Services (Banks, Lenders, Insurers, Payment Processors, Accounting)

Fintech Labs Insights

About Fintech Labs : Launched as a financial services UX consultancy in 2001, Fintech Labs serves small business owners with its guide to digital financial services and fintech. Related: Top 17 Online Digital Corporate Credit Cards for Small Businesses (Feb 2022). Top 33 Digital Lenders to U.S. small businesses.

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