Remove 2022 Remove Customer Experience Remove Leadership Remove National
article thumbnail

Who Owns Digital? Ugh, That’s the Problem for Bankers

Gonzobanker

Bank executives are coming to understand that in today’s world, the customer experience (CX) is the product, although not all have made a serious commitment to address newfound competition. The bottom line is this: most banks lack the true management leadership and operating disciplines necessary to execute successfully on digital.

article thumbnail

Bank CIOs Must Break Through The Tactical Barrier

Gonzobanker

However, in order to address this leadership mandate, CIOs must break through the tactical mindset and focus that consumes most hours of their day. Oftentimes, bank leadership has issues setting priorities, and the CIO ends up stuck between politically powerful executives competing for resources. A national unemployment rate of 3.6%

Resources 146
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The ICBA 22/23 executive committee is all in

Independent Banker

From credit union overreach to onerous overregulation, the 2022/23 ICBA board of directors has plenty on its to-do list. When the 2022/23 ICBA board of directors was introduced at ICBA LIVE in San Antonio, Texas, there was a palpable sense of excitement in the air. Photos by Chris Williams. By Molly Bennett.

article thumbnail

10 Top Banking Podcasts You Should be Listening to

Abrigo

Banking artificial intelligence (AI), the customer experience, enticing millennials, and change management are among subjects tackled in recent episodes. Guests and Marksberry typically talk leadership, life, and advice for listeners, all while telling stories of their journeys to leadership in the financial sector.

Community 195
article thumbnail

2021 GonzoBanker Awards

Gonzobanker

Then right back to the impossible in 2022. Some interesting finalists would be: M&T and People’s United Old National and First Midwest Webster and Sterling Columbia Bank and Umpqua. Congrats on a brave move and national recognition Jim! Lifetime Leadership Achievement Awards. THE BANKER AWARDS. Bank Deal of the Year.

Fintech 147
article thumbnail

The 2022 GonzoBanker Awards

Gonzobanker

Who saw 2022 coming and accurately predicted the headlines? A few modest examples of the 2022 roller coaster ride: The Fed rate hikes in 2022 totaled 425 basis points. In 2022, there was… wait for it… exactly one. Goes to 2022. Goes to all the hot tech and defi players that bought pricey ads at the 2022 Super Bowl.

Community 216
article thumbnail

The 2023 GonzoBanker Awards

Gonzobanker

Honorable Mentions – while this was a quiet year for M&A, we tip our hat to Atlantic Union’s acquisition of American National Bank and Eastern Bank’s acquisition of Cambridge Bank. The Smarter Bank – Customer Experience Award – goes to Synovus Bank. Expect more deals to be announced in 2024. and Summit Financial Group, Inc.

Fintech 195