Fintech Labs Insights

JULY 20, 2022

When I looked for data to support that claim, I was surprised to see the JD Powers research that concluded small businesses were pretty happy with their banks last year. But remember, banks were facilitating a bunch of money giveaways in the form of government-backed PPP grants during 2020/2021. Related: Top 12 U.S.

UX 15

UX Digital Banking Examples Conference 15

Fintech Labs Insights

OCTOBER 2, 2020

Q&A with Envel Bank Co-Founder Steve Le Roux (4 Feb 2020). I was a huge fanboy of Simple Bank back in the day. Sure they had great tech, refreshing UX and a talented team. Obviously, that edge was destined to fade away under big-bank ownership (it was acquired by Compass/BBVA in 2014). Real language.

Fintech 15

Fintech Kansas City Boston UX 15

Fintech Labs Insights

APRIL 16, 2020

Umpqua Bank’s Homepage During Middle of Coronavirus Crisis (15 Apr 2020). And it didn’t really slow down until crashing in March 2020. Coronovirus crisis (2020-2021). Stimulus packages: Bonus for banking stimulus checks, enhanced unemployment assistance, paycheck advance, overdraft fee waivers. Financial crisis.

Fintech 15

Fintech UX Community Comparison 15

Gonzobanker

DECEMBER 20, 2019

Second Curve analyst Zack Maxfield opened a TD Bank checking account on his phone in nine minutes while he waited to speak with a teller at one of the bank’s branches, but waited an hour to fund the account and order a debit card. The 2019 Industry Oh Sh*t Moment Award – Goes to Apple and Goldman Sachs for the Apple Card launch.

Idaho 148

Idaho Conference Data Marketing 148

Gonzobanker

DECEMBER 19, 2022

Financial institutions that relied on mortgage banking fee income as a key earnings component have been left to make big adjustments. As if that wasn’t enough, regulators took a sledgehammer to debit fee income with Reg II changes that will begin reducing card-not-present interchange fees starting in July 2023. Goes to Sen.

Community 216

Community Fintech Industry Innovation 216