PYMNTS
APRIL 30, 2020
Banks must now consider how to best expand remote services and emphasize these channels once consumers can safely visit branches again. This month’s Deep Dive examines how consumers are approaching digital banking and how FIs are leveraging online and mobile channels to prevent service gaps during the pandemic.
PYMNTS
AUGUST 17, 2017
The price of real estate is prompting even the largest players in the banking world to scale back their branch operations. Chase, Wells Fargo, Bank of America and Citi, to name a few, all scaled back their physical bank branch locations between 2012 and 2016, according to the Federal Deposit Insurance Corporation (FDIC).
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Accenture
SEPTEMBER 22, 2019
Neo-challenger banks have several advantages over their traditional counterparts—including having lower operational costs, because their tech stacks are cheaper to run, and offering a tailored online experience that appeals to Millennials. Trust is central to any bank’s relationship with its customers. Cybersecurity.
PYMNTS
AUGUST 26, 2016
Clydesdale Bank, Yorkshire Bank and digital banking service B began supporting Apple Pay for U.K. While Snapchat is popular among Millennials, Facebook is steadfastly a Baby-Boomer favorite , so it looks like Apple is maximizing target market opportunity. Some promising news for Apple Pay, however, also in the U.K.:
Fintech Labs Insights
JANUARY 15, 2016
Available only via mobile app, imaginBank is a new initiative by Spanish bank, Caixabank targeting millennials. CaixaBank CEO Gonzalo Gortázar said the new mobile-only bank was part of a “commitment to providing new services that perfectly complement the more traditional banking model.” CaixaBank serves 2.9
CB Insights
DECEMBER 10, 2020
Bank of America, for one, saw profits drop 16% year-over-year (YoY) in Q3’20 to $4.9B. The pandemic has also accelerated recent trends in banking, especially among the millennial demographic, which tends to favor digital banking and online brands over traditional banks. Business banking.
PYMNTS
MARCH 2, 2020
As far as we can tell, the origin of the quote is from a 2012 Fortune article, with the author writing: “ A favorite Bezos aphorism is “Your margin is my opportunity.” . It is no longer accurate to say consumers are going digital — consumers went digital a while ago, and have expectations that even a decade ago would have seemed radical.
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