Fintech Labs Insights

NOVEMBER 8, 2016

One of the paradoxes of the early digital banking era (1995 to 2007) was why Capital One was a laggard? As recently as 2010 they were the last major bank to launch a native mobile banking app. As recently as 2010 they were the last major bank to launch a native mobile banking app. Kudos to Capital One for leading the way.

UX 17

UX Capital Mobile User Experience 17

Fintech Labs Insights

APRIL 16, 2020

The recovery : As financial institutions got to the other side in 2010/2011, there was a massive pent-up demand from consumers for digital services, as broadband was now common in most developed markets and the iPhone turned 3 in 2010. And it took the rest of the decade for the capital to gravitate to all the good ideas.

Fintech 15

Fintech UX Community Comparison 15

Gonzobanker

DECEMBER 20, 2019

The company’s market capitalization, which after declining to less than $600 million in the 2009 recession, has now grown to almost $3 billion. Yet the Gonzo team has to give a shout out to the late entry of Texas Capital and Independent Bank. The Tech Award – Goes to Capital One. Best of luck in the next chapter, Chris!

Idaho 148

Idaho Conference Data Marketing 148

CB Insights

OCTOBER 31, 2019

Slack launched its own $80M chatbot fund, partnering with leading VCs including Spark Capital, Index Ventures, Accel, KPCB, Social Capital, and Andreessen Horowitz. Crafting a simple UX for a personal finance app is a tall order. Swedbank, Capital One, SEB, and Wells Fargo have all introduced bots for similar purposes.

Industry 78

Industry Examples Tools Retail 78