Fintech Labs Insights

DECEMBER 1, 2015

. “Its in-depth understanding of our business needs, coupled with the strength of its data, plays a vital role in ensuring we offer the best customer experience possible.” Head of Alternative Lending at Equifax, Craig Tebbutt praised Zopa’s role in helping drive P2P lending in the U.K. Staff of 150.

San Francisco 12

San Francisco social media Lending New York 12

Gonzobanker

NOVEMBER 18, 2014

With a focus on digital banking and branch transformation, it was interesting to see the attendee list with lots of sexy new customer experience and analytics titles. Barclaycard discussed its social media and crowdsourcing, including a site where customers share travel stories and openly discuss product options.

Chicago 97

Chicago Retail Branch Design Training 97

William Mills

SEPTEMBER 7, 2016

Also a pretty good customer experience. Founded: May 2007. Command center for small business lending. A customer gets and email with a link and see the offers that the bank has given them. This triggers activity and lending platform. First product is small business lending using machine learning.

Mobile 40

Mobile Cards Fraud Data 40

CB Insights

OCTOBER 10, 2017

Then, they spent an equal amount of time working on distributing that content both through social media (Reddit, personal finance forums) and through SEO (which wound up driving about 20% of Mint’s overall traffic). And it would be a constant challenge to keep them from hurting the customer experience.

Tools 78

Tools Millennials US Maine 78