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This Week’s Reads: Credit Unions, Digital Account Opening, Mobile Payments

Banking 2020

8 astonishing facts bankers should know about millennials: Did you know that recent data shows that 52% of millennials prefer non-traditional payments ? Six strategies to attract young members: With the average age of credit union members being consumers in their mid-to-late 40s, credit unions are missing a major market –millennials.

Mobile 40
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They Grow Up So Fast: Gen Z Starts Taking Consumer Power

PYMNTS

That principle seems to hold true with millennials , as they lose some of the consumer spotlight to their successors in Gen Z. The consumer power of Gen Z also extends to influence: A report by IBM and the National Retail Federation said that 70 percent of the average family’s spending is influenced by these post-millennial consumers.

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Mobile Wallet: A Marker for the Future

NCR

Millennials and Mobile Wallets: What banks can learn from the digitally engaged generation about mobile wallets,” out this summer from the Catalyst Consulting Group, offers a clear view into this seeming disconnect—the wide availability yet lack of adoption of a tech-driven finance capability that is ideally suited for the modern consumer.

Mobile 40
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?? Generations X and Y’s “Culture of Convenience” driving financial institutions toward “mobile-first” omnichannel structures

Banking 2020

Millennials, in particular, are embracing mobile payments with open arms: 44% of Millennials would rather use their mobile phones than cash to pay for smaller ticket items. 50% of Millennials want mobile payments because they want faster transactions. 85% say they are open trying new banking and payment technologies.

Mobile 40
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24 Industries & Technologies That Will Shape The Post-Virus World

CB Insights

Understanding the need to meet consumers where they are, many retailers have embraced chatbots as part of broader social media engagement strategies. Apple, Google, and Samsung began adding virtual wallets to their mobile products as early as 2014. Contactless payments. Source: CNN Business.

Industry 101