PYMNTS

AUGUST 10, 2020

Product recommendations, informed by purchase histories and preferred payment methods, are becoming a standard aspect of digital checkout experiences. Online content subscription purchasing experiences are far different from that ideal in practice, however. A Data-Driven Approach To Enhancing The Payments Experience.

User Experience 242

User Experience Payments New York City Tools 242

PYMNTS

AUGUST 8, 2020

Product recommendations, informed by purchase histories and preferred pay- ment methods, are becoming a standard aspect of digital checkout experiences. Online content subscription purchasing experiences are far different from that ideal in practice, however. A data-driven approach to enhancing the payments experience.

User Experience 187

User Experience Payments New York City Tools 187

Cisco

MAY 29, 2019

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. Study after study confirms the importance of providing personalized, integrated experiences for satisfaction and retention of financial services customers. Opportunity #1: When opening a new account. And when it isn’t?

Customer Experience 72

Customer Experience Retail San Diego Study 72

PYMNTS

JULY 13, 2018

Location has always mattered in business, but the concept is taking on new meaning in online retail. consumers to paint a landscape picture of the retail trend. Buying a dress worn by a celebrity in a picture featured on a magazine or social media site qualifies. A deeper dive into what contextual commerce means might be useful.

User Experience 100

User Experience UX social media Retail 100

Cisco

MAY 29, 2019

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. Study after study confirms the importance of providing personalized, integrated experiences for satisfaction and retention of financial services customers. Opportunity #1: When opening a new account. And when it isn’t?

Customer Experience 48

Customer Experience Retail San Diego Study 48

Fintech Labs Insights

JANUARY 8, 2016

March: Wins the Anti-Fraud/Security category at the FinTech Innovation Awards. mBank & i3D : demoed their interactive, digital retail-branch concept. August: Reaches 1 million active users. May: Wins “Top Innovation, Best User Experience” in Citi Mobile Challenge. June: Featured in Bitcoin Magazine.

Innovation 12

Innovation Mobile Fintech Cards 12