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User Experience Is Key to Customer Satisfaction, Report Says

Bank Innovation

Having a "frictionless" user experience (UX) is among the top three qualities that bank customers look for when picking a new bank, right after "security" and "trustworthiness," according to a new report by financial technology provider, FIS.

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The Mobile Banking and Payments Summit – Impressions from Day 2

Celent Banking

There’s still plenty of fragmentation in the market : Android is an open system utilizing Host Card Emulation (HCE), while Apple is a closed system using a secure element. The chip card does a lot for security, but the argument is that it adds friction to the checkout experience.

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FinovateFall 2015: A Week in Tweets

Fintech Labs Insights

Often irreverent, but always ready to give a tip of the hat to true innovation, that’s our crowd and the truth is that our Finovate conferences just wouldn’t be the same without ’em. “Idk about you, but I hope my financial data is more secure than my World of Warcraft profile.” Fair, but firm.

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We analyzed 7 of the fastest-growing personal finance apps of all time to figure out the secrets to their success — here’s what we learned

CB Insights

Ninety-two million millennials will soon be in what Goldman Sachs calls their “prime spending years.” Bankrate found 83% of millennials don’t think they’ll ever retire: they simply “don’t think they’ll have the money” to do so.). social security number (for tools like Robinhood and Credit Karma).

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