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Umpqua’s Go-To sees usage spike as customers avoid branches 

Bank Innovation

Portland-based Umpqua Bank, which has almost $29 billion in assets, is seeing a significant spike in volume on its Go-To app, a digital tool that allows customers to message a banker of their choice.

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BI Ignite 2019: Umpqua’s Go-To Platform Moving to a 24/7 Service, CEO Says

Bank Innovation

Umpqua Bank’s Go-To human-digital live support platform is moving to a 24/7 service, Cort O'Haver, President and CEO of Umpqua Holdings Corporation, announced at Bank Innovation Ignite 2019 in Seattle on Tuesday. Access to the Go-To platform is free for the Portland, Ore.-based He said the decision had been made just that morning.

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Wallit wants to be the go-to app for family financial needs

Bank Innovation

Wallit, a personal finance management tool for teens and parents, has launched in the U.S. The Portland, Maine-based company is differentiating its offering from other teen banking startups by involving parents in the savings app, and it’s partnering with banks instead of trying to replace them.

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Retailers Look To Digital Technologies After Beating The Street

PYMNTS

Retailers and retail landlords are reporting strong first-quarter earnings results, beating analysts’ expectations in many cases. As quick-service restaurants (QSRs) look to the future, digital innovations such as self-serve kiosks and delivery are on top of mind. billion, according to news from Retail Dive.

Retail 101
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CFPB announces new appointments to advisory groups

CFPB Monitor

Lynn Drysdale, Managing Attorney, Consumer Law Unit, Jacksonville Area Legal Aid, Inc., Retail Bank, Citibank, New York, NY. Arjan Schutte, Founder and Managing Partner, Core Innovation Capital, Los Angeles, CA. Ricardo Ledezma, Corporate Compliance Assurance Manager, San Antonio Federal Credit Union, San Antonio, TX.

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Fair CEO: Why Cars-As-A-Service Is The Future Of Driving

PYMNTS

Retail and wholesale pricing for cars at all levels – new and used – is now transparent to anyone with a smartphone in their pocket or an internet connection via a computer. The supply is managed through a network of local dealers, and when the car has lived out its useful life, it is liquidated.

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Square Goes Cardless, Samsung Gets Retinal And Gmail Goes Mobile

PYMNTS

The marketing blitz got underway this summer, mainly centered in the Pacific Northwest, particularly Portland. Samsung Pay saw its first European launch in Spain over the summer and even managed to beat Apple into the market. Email drives around 3 percent of a retailer’s web traffic.

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