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Five ‘New Normal’ Imperatives for Retail Banking After COVID-19

The Financial Brand

Success will hinge on digital innovation to meet new competition, personalized service, redefining risk and managing a remote workforce. The post Five ‘New Normal’ Imperatives for Retail Banking After COVID-19 appeared first on The Financial Brand.

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Retail Bankers Know They Need to Innovate: Here’s How to Do It

The Financial Brand

The post Retail Bankers Know They Need to Innovate: Here’s How to Do It appeared first on The Financial Brand. Trend Hunter CEO Jeremy Gutsche, a former banker, reveals four ways bank and credit union leaders can avoid the traps that kill new ideas.

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Retail Banking Reflections and Keys to Success for 2022

The Financial Brand

The post Retail Banking Reflections and Keys to Success for 2022 appeared first on The Financial Brand - Banking Trends, Analysis & Insights. The best way to prepare for the future is to reflect on the progress and shortfalls of the past.

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Retail Banking Year in Review 2020: A Reflection in 20 Charts

The Financial Brand

A look at the digital banking trends of the last year provides a perspective for future strategies and organizational changes. The post Retail Banking Year in Review 2020: A Reflection in 20 Charts appeared first on The Financial Brand.

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Taulia Announces Record New Bookings; New CMO Holzapfel

Fintech Labs Insights

A year-over-year gain of 219% in new bookings growth is the highlight of a record fourth quarter from financial-supply-chain innovator, Taulia , which added 50,000 suppliers across 71 countries in Q4. Holzapfel was previously CMO at Addepar, and served on the leadership team at SAP. hospital networks.”

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4 Ways to Improve Bank and Credit Union CX Without Technology

The Financial Brand

Retail bankers must first address the essentials, including journey mapping. Digital transformation is not solely a tech and data challenge. The post 4 Ways to Improve Bank and Credit Union CX Without Technology appeared first on The Financial Brand.

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Do Traditional Institutions Still Have a Chance to Win the Banking War?

The Financial Brand

Even without neobanks, it’s a tough fight out there as digitally-focused institutions duke it out with traditionals for market share. The post Do Traditional Institutions Still Have a Chance to Win the Banking War? appeared first on The Financial Brand - Banking Trends, Analysis & Insights.