Handbook Operations Retail User Experience 
PYMNTS
JUNE 17, 2016
Larger multibillion dollar retailers do no better at eliminating the friction associated with transacting online than their smaller million to ten million dollar merchant counterparts. Large retailers leave their customers abandoned at the virtual checkout aisle at the same rate that the smaller guys do. Size doesn’t matter.
Fintech Labs Insights
JANUARY 11, 2016
Nobody needs a manual to use FaceBook, or a handbook to guide them through an Uber app. Capriza turns complicated business processes into efficient, secure, mobile apps designed around the user’s workflow, not the other way around. ” “Examples of this at the retail level abound,” he continued.
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