PYMNTS

JUNE 27, 2017

JB: We’re based in San Diego, a city that not only has a vibrant and fast-paced software and technology community, but also so many great outdoor activities and attractions. The increased focus is a good thing — AML laws and Know Your Customer (KYC) requirements can help reduce crime, prevent terrorism and mitigate the risk of fraud.

Innovation 145

Innovation System Mobile Trends 145

Cisco

MAY 29, 2019

But, when it really comes down to it, how can banks, saddled with regulations and security challenges, compete with the experiences offered by customer-obsessed tech powerhouses and agile fintechs? Features such as end-to-end online account opening and simple, secure ID verification tell customers “we see you, and we value your time.”

Customer Experience 72

Customer Experience Retail San Diego Study 72

Cisco

MAY 29, 2019

But, when it really comes down to it, how can banks, saddled with regulations and security challenges, compete with the experiences offered by customer-obsessed tech powerhouses and agile fintechs? Features such as end-to-end online account opening and simple, secure ID verification tell customers “we see you, and we value your time.”

Customer Experience 48

Customer Experience Retail San Diego Study 48

Gonzobanker

DECEMBER 22, 2015

No one has been more successful at using social media to generate awareness and a positive image for their bank than Jill (@JillCastilla, @CitizensEdmond). Jill’s use of Twitter is a model for any bank CEO looking to engage on social media. FFIEC’s Cyber Security Self-Assessment Tool. Freudian Slip Award.

Community Bank 60

Community Bank Apple Community Technology 60