PYMNTS

DECEMBER 28, 2016

PYMNTS consulted 21 payments executives from across the industry to share their insights on the biggest takeaways from 2016 as part of the “Payments 2016, The Year Of…” eBook. The year 2016 was the year of capitulation by FinTechs to the traditional banking industry. Payments 2016: The Year Of Capitulation . Reasons for the change?

Payments 128

Payments eBook Fintech Regulation 128

PYMNTS

JULY 27, 2020

The pandemic has brought uncertainty to many businesses, but at the same time, it has sparked innovation,” said Ro Bhatia , chief operating officer at sticky.io. The following is an excerpt from How 35 Execs Are Powering The Great Digital Shift Of 2020 (And Beyond) , contributed by Ro Bhatia , chief operating officer at sticky.io.

Apple 206

Apple Branding Innovation Retail 206

FICO

JANUARY 11, 2022

Last year we published a highly successful The 11 Commandments of Digital Banking eBook that introduced the 11 commandments: Digital lift-and-shift is not a strategy! With increased competition from challengers and Fintechs, financial institutions need to approach digital transformation as an opportunity to build something fundamentally new.

Digital Banking 98

Digital Banking Customer Experience eBook UX 98

FICO

FEBRUARY 12, 2023

His insights on humanizing interactions come from his larger piece on digital banking called The 11 Commandments of Digital Banking eBook. 11 Commandments of Digital Banking: The Customer Journey Darryl Knopp kicked off the year with the first in a series of posts on digital banking called The 11 Commandments of Digital Banking eBook.

Digital Banking 52

Digital Banking eBook Analytics Customer Experience 52

CB Insights

SEPTEMBER 27, 2017

“Our guests don’t want the Airbnb feel and scent,” said Christopher Norton, EVP of global product and operations at the Four Seasons, speaking to Fast Company a couple of years ago. “A lot of people who don’t ever operate in [the car manufacturing industry] don’t understand and have a tendency to underestimate.”.

Bitcoin 65

Bitcoin Apple Innovation Industry 65

CB Insights

AUGUST 14, 2018

“Our guests don’t want the Airbnb feel and scent,” said Christopher Norton, EVP of global product and operations at the Four Seasons, speaking to Fast Company a couple of years ago. “A lot of people who don’t ever operate in [the car manufacturing industry] don’t understand and have a tendency to underestimate.”.

Bitcoin 78

Bitcoin Apple Industry Nebraska 78

FICO

MAY 6, 2022

Following the highly successful The 11 Commandments of Digital Banking eBook , we are completing our series of 5 deeper dive blog posts that group the 11 Commandments below into common themes: Digital lift-and-shift is not a strategy! Remember that trust is the #1 thing banks have that many FinTechs don’t have. Respect the data.

Digital Banking 52

Digital Banking System Data Customer Experience 52