USAA UX fail – non-clickable links
BankNXT
MARCH 1, 2017
USAA UX fail – non-clickable links on BankNXT. Jim Bruene notes navigation design flaws on the USAA website that could hinder customer onboarding.
Digital Banking Online User Experience UX 
40 
Shoring Up FIs ‘Deteriorating Advantage’ Over Big Tech
PYMNTS
JULY 24, 2019
Conventional wisdom seems to hold that challenger banks will eat traditional financial institutions’ collective lunch in the race for deposits, for checking, even for credit cards. In that mindset, banks, laden with entrenched legacy systems, with disparate platforms — call it big infrastructure! — Trust in Digital Banking. “It’s
Join 50,000+
Insiders
Sign Up for our Newsletter
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Trending Sources
Mobile UX: A First Look at “Second Look” Transaction Alerts from Capital One
Fintech Labs Insights
NOVEMBER 8, 2016
One of the paradoxes of the early digital banking era (1995 to 2007) was why Capital One was a laggard? The new company (spun out from Signet Bank in 1994) was widely revered as a data analytics and marketing master. As recently as 2010 they were the last major bank to launch a native mobile banking app.
How Star One became the first BUX-certified FI in the world
BankNXT
JANUARY 17, 2018
Jim Bruene provides a case study of Star One Credit Union's online banking, before and after, highlighting the key changes in its digital transformation. How Star One became the first BUX-certified FI in the world on BankNXT.
Big Tech’s Big Shadow Over FIs
PYMNTS
JULY 23, 2020
“We believe that banks have completely had to rethink how they are reaching their customers [and] what investments they have made in digital and virtual forms. These investments have to shift toward making more channels easily available … whether it’s app or online or voice or chat-based instruction.
11FS Pulse ‘best of 2017’ awards
BankNXT
JANUARY 8, 2018
Benedict Shegog reveals the 11 fintech brands that deserve recognition for 2017 in this 11FS 'best of' fintech roundup. 11FS Pulse ‘best of 2017’ awards on BankNXT.
ICICI’s iMobile app reveals the future of banking
BankNXT
JULY 13, 2016
ICICI Bank has upgraded its mobile banking app, iMobile, with new services, says Resham Karira. Could this encourage more digital development in India? ICICI’s iMobile app reveals the future of banking on BankNXT.
Let's personalize your content