Perficient

APRIL 20, 2023

The Landscape According to Forbes Advisor: 2022 Digital Banking Survey , as of 2022, 78% of adults in the U.S. prefer to bank via a mobile app or website. And those consumers desire digital experiences that are personalized and meaningful.

Marketing 294

Marketing Marketing Strategies social media Strategy 294

Gonzobanker

JULY 20, 2022

Bank executives are coming to understand that in today’s world, the customer experience (CX) is the product, although not all have made a serious commitment to address newfound competition. A strong digital product manager can help synthesize and communicate important competitive trends to executive management. Among 300 U.S.

Digital Strategies 174

Digital Strategies Strategy Leadership Customer Experience 174

PYMNTS

NOVEMBER 25, 2019

Banks and credit unions are certainly not on their way out, even as they face more pressure from challenger banks, FinTechs and Big Tech in the coming decade. Google’s expertise is in UX design,” he noted. “By Banks are never going to become obsolete,” VB said, “but they could end up becoming stored value accounts.

Google 272

Google Fintech Payments Apple 272

Gonzobanker

DECEMBER 19, 2022

In 2021, there were more than 120 fintech IPOs in the U.S., 2022 was the year the fintech industry and venture capital firms figured out that banking is harder than everybody thought. 1 issue raised by CEOs in our surveys, bankers had to craft a new and compelling post-Covid value proposition to attract it. What a year.

Community 216

Community Fintech Industry Innovation 216

PYMNTS

JUNE 4, 2020

It’s also about finding ways to deliver good functionality to customers before big FinTechs — which have high-level concepts of what challenger banks might look like — sweep in and swipe users away, he said. Webster noted that challenger banks of the past haven’t offered much in the way of a genuine challenge to traditional banks.

Mobile 141

Mobile UX Cards Payments 141