Gonzobanker

MARCH 22, 2023

“Bank confidence is a fragile reed, and a troubled bank is damaged by any rumors, true or not.” Irvine Sprague, Former FDIC Director So Gonzo Bankers … how many of us have been hesitant lately to check our iPhone each morning to see what trouble may have hit the fan in the financial world during a few restless hours of slumber?

social media 78

social media Capital Risk Management Strategy 78

PYMNTS

OCTOBER 29, 2018

Census Bureau still wants us to believe that 90 percent of retail sales still happen in the physical store. population owns a voice-activated device, and 28 percent of those have used the devices to make a purchase during the seven days in which we asked them to tell us about their digital buying and payments experiences.

Payments 196

Payments Google Apple Innovation 196

William Mills

SEPTEMBER 9, 2016

Customers want self-service capabilities but regulation and risk is top of mind that get in the way of digital interactions. Social media is a special challenge since social media was not created with compliance in mind. They record automatically on digital channels. Especially to bank or invest?

social media 40

social media ATM Mobile Customer Experience 40