article thumbnail

Digital Banking: Humanizing the Customer Experience

FICO

Following the highly successful The 11 Commandments of Digital Banking eBook , we are kicking off a series of 5 deeper dive blog posts that group the 11 commandments below into common themes. Digital lift-and-shift is not a strategy! Banks must find ways to be personable in these impersonal channels.

article thumbnail

Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti

FICO

Home Blog FICO Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models. What can financial institutions learn from TikTok?

article thumbnail

 Tracking PYMNTS Trackers Into 4Q And Beyond

PYMNTS

For starters, the mid-year PYMNTS eBook can offer a bit of a field guide to commerce that can change slowly, or quickly, and where change can catch the unwitting by surprise. Digital Banking: Looking Cross-Border For New Opportunities . Digital developments in economies mature (such as the U.S. and the U.K.)

Mobile 100