FICO

MAY 6, 2022

Following the highly successful The 11 Commandments of Digital Banking eBook , we are completing our series of 5 deeper dive blog posts that group the 11 Commandments below into common themes: Digital lift-and-shift is not a strategy! Be fascinated by your customers, not your technology. Respect the data.

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FICO

FEBRUARY 12, 2023

Home Blog FICO Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.

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PYMNTS

DECEMBER 26, 2018

Daniel Houseman, partner at KPMG, contributed the following piece as part of the PYMNTS 2018 year-end eBook. . 2018 has seen a plethora of new providers and innovative services launched in the market, and the continued growth of some nimble and innovative players. New Entrants. The Rise of the Customer.

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FICO

FEBRUARY 16, 2022

What are some of the themes we’ve seen that banks should look out for? It's not a surprise that the COVID-19 pandemic accelerated the adoption of digital banking. US customers and their banks are familiar with different types of fraud including card, identity, and payment related frauds. by Sarah Rutherford.

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Survey Fraud US Customer Experience 52

FICO

FEBRUARY 16, 2022

What are some of the themes we’ve seen that banks should look out for? It's not a surprise that the COVID-19 pandemic accelerated the adoption of digital banking. US customers and their banks are familiar with different types of fraud including card, identity, and payment related frauds. by Sarah Rutherford.

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Survey Fraud US Customer Experience 52

FICO

NOVEMBER 8, 2022

Perhaps innovative marketing that speaks about fraud protection, such as Santander’s Scammer Pants ads and Nat West’s Scammer House of Horrors ads, will not only help alert customers to scams but also deliver sales. South Africa: Fraud, Identity and Digital Banking, What Consumers Think 2022.

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