Remove Customer Experience Remove Regulation Remove Risk Management Remove social media
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Crowe: Risk Management With RegTech As Strategy

PYMNTS

Marry tech and talent, then risk management can pay dividends, notes an upcoming PYMNTS webinar. Not only is regulatory oversight on the rise, but social media has emerged as a strong watchdog, too, keeping financial institutions (FIs) mindful of unchartered territory, where risks to reputation and revenues abound.

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Controlling the Narrative: How Financial Services Institutions Can Stay Ahead of Reputational Risk

Perficient

But, as one of the most regulated and notoriously untrusted industries, the financial services industry is among the most vulnerable to being impacted by negative digital media, driving up its vulnerability to reputational risk. However, these reputational risk management (RRM) frameworks are still widely underdeveloped.

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Trust: Once Again the Most Precious Currency in Banking

Gonzobanker

Here are seven key areas where bank executives need action plans to address burning challenges: Communication – Bankers have been working to calm their customers and community, but the quantity and quality haven’t yet met the standard in an always-on social media world where the public is sniffing for transparency and authenticity.

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Are you a bull or a bear, and how will it impact your planning for 2020 and beyond?

Gonzobanker

Elevate priorities that support digital, automation and customer experience. Will an ITM or ATM be enough to retain customers? Risk Management. Risk management was never out, but the level of investment and emphasis we saw during the early part of the 2008-2009 crisis lessened during the past four to five years.

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Can Real-Time Data Streamline Customer Acquisitions?

PYMNTS

The approval process itself can be prone to a variety of different friction points, but even with an efficient approach there is always the risk of unknowingly approving bad or fraudulent customers.

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5 Ways Digital Payments Will Change FIs and Fraud in 2023

FICO

What scammers see here is a big patchwork of payment options that offer a way to take money directly from consumers, and that change popularity with the social media tides. Scammers can hide in plain sight and use social engineering and direct outreach to consumers to coerce individuals to make instant, irrevocable payments.

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Trust Bank Onboards 450K Customers in 5 Months using FICO Platform

FICO

Trust Bank is setting a precedent for financial services by onboarding an individual and delivering a credit card to them digitally on their phone within four minutes, creating a seamless digital onboarding process for new customers. Applicable regulations on lending are also implemented via this solution. “We